SAP Portal and Mobile FAQs (2024)

Troubleshooting: Unable to Approve Timesheets for multiple employees in SAP Mobile

Go back to the SAP Fiori Apps home page.Tap Approve Timesheets which will reset the app and allow you to approvethe second employee'sworking time.

Who has access to SAP Mobile?

All faculty, staff, and student employees have access to SAP Mobile.

NOTE:Depending on your role and user permissions, you may see different SAP functions.

What can I do in SAPMobile - Employee Self Service?

The following Employee Self-Service actions can be taken with SAP Mobile:

My Timesheet- manage work, sick, vacation, and other personal time assignments
My Paystubs- view previous paystubs from the past six pay periods.
My Inbox- view messages
My Benefits- view current dental, medical, life insurance, and retirement benefits

TIP:Texas State faculty, staff, and student employees can access SAP Mobile. However, depending on your role and user permissions, you may see different SAP functions.

What is SAP Mobile?

SAP Mobileis a mobile-friendly version of SAP intended for light use of the below functions.

Employee Self-Service

My Timesheet
My Paystubs
My Inbox
My Benefits

Manager Self-Service

Approve Timesheets
Approval Travel Expenses
Approve Travel Requests
Approve Requisitions

Track Purchase Order

TIP:Texas State faculty, staff, and student employees can access SAP Mobile. However, depending on your role and user permissions, you may see different SAP functions.

Troubleshooting: After logging in, a blank screen displays in SAPMobile.

After you log in, if you see a blank screen only, click theEdit Pencil icon (lower-right corner of the screen).

Add theSAP Fiori Appstile to theMy Homegroup on your SAP landing page.

Troubleshooting: Using an Android device, Paystubs in SAP Mobile do not correctly display paystub information.

Click theOpen As PDFbelow the Paystub and view the paystub contents as a PDF.

Which mobile devices and Web browsers are supported when using SAP Mobile?

Supported mobile devices and operating systems:

Mobile Phones
- iPhone 4S or later (iOS 8.x and 9.x)
- Android Samsung Galaxy S4+S5+S6
- Windows phone 10
- Blackberry phone Z10/Z30
Tablets
- iPad 2 or later (iOS 8.x and 9.x)
- Android Samsung Galaxy Tab Series Pro+S, Google Nexus

Supported mobile Web browsers:

Google Chrome - latest version
Apple Safari - latest version
Android browser - latest version
Microsoft browser - IE 11.x or Edge
Blackberry browser - 10.x

I am approving time for multiple people in SAP Mobile and can't approve for the second person. What should I do now?

If you are approving time for multiple people using SAP Mobile, and you cannot take action on the second employee's timesheet, go back to theHomescreen and tapApprove TImesheetsagain. Then proceed with approval actions.

What’s the difference between the SAP Portal, SAP GUI, and SAPMobile?

SAP resources are accessible from three different sources: SAP GUI, SAP Portal, and SAP Mobile. Each of the these sources manage and display similar information;however notable differeces exist between them.

SAP GUI

SAP GUI is best suited forheavy useperforming mulitple and diverse SAP functions and transactions. SAP GUI is only accessible via software installed on either a Windows or Mac computer. SAP GUI is not accessible off-campus.

SAP Portal

The SAP Portal is best suited formoderate useperforming general time keeping and other actions made available via the SAP Portal. The SAP Portal is only accessible via a Web browser. Users also have the option to accessthe SAP Portal viaRemoteApps. The SAP Portal is accessible from on- and off-campus.

SAP Mobile

SAP Mobile is best suited forlite useperforming general time keeping and select approval functions. SAP Mobile is accesible from on- or off-campus.

Troubleshooting: When entering my time in SAP Mobile, I get an Internal Error.

When entering working time that is less than one hour long, begin with a zero before the decimal point.

What can I do in SAP Mobile - Manager Self Service?

The following Manager Self-Service actions can be taken with the SAP Mobile:

Approve Timesheet- review and approve employee timesheets
Approve Travel Expenses- review and approve employee travel expenses
Approve Travel Requests-review and approve employee travel requests
Approve Requisistions- review and approve requisitions

NOTE:Texas State faculty, staff, and student employees can access SAP Mobile. However, depending on your role and user permissions, you may see different SAP functions.

Which Web browsers are supported when using the SAP Portal?

Windows Computers

Internet Explorer 11+
- Compatibility View must be enabledfor the SAP Portal website.
Firefox 44-47 and 49
Chrome 11+
Opera 11+

Mac Computers

Firefox 44-47 and 49
Chrome 11+

NOTE:Safari is not supported.

CAUTION:Interactive Adobe Forms used ine-PCRswill only work properly when using Internet Explorer.

Troubleshooting: Using an Android mobile device, the SAP Mobile Logon button is covered by text

Update your Android mobile device to the most current operating system, or launch SAP Mobilefrom a different mobile browser.

Troubleshooting: Unable to Scroll in SAP Mobile on an Android mobile device

Access SAP from a different mobile Web browser.

Troubleshooting: Unable to logout / return to the SAP Mobile Home Page in the Safari mobile browser.

SAP Mobile opens a new window when the SAPFiori Apps page is opened. Close the SAP Fiori Apps window to return to the My Home page and logout.

I'm entering time in SAP Mobile, but the Submit button is not displaying. What do I do now?

Review and ensure that you have entered or selected a value for all of the required time-entry information fields (Date, Duration, and Att./Absence Type:).

Troubleshooting: SAP Mobile Does Not Load Content in Firefox for iPhone or Android devices.

Open SAP in a different Web browser.

FAQs

What are 3 benefits of SAP business One mobile applications? ›

SAP Business Mobile App Benefits

360° view of actionable insights. ...
Track inventory in real-time. ...
Access customized reports. ...
Monitor daily activities. ...
Get approvals and alerts. ...
Increase productivity of employees.

Find Out More ›

What is SAP FAQ? ›

Frequently Asked Questions | Company Information | About SAP SE.

Tell Me More ›

How do I activate SAP mobile? ›

In the Settings screen, choose the SAP Mobile Start Application tab. In this screen you can select your device type (iOS or Android) and switch between the two QR Codes via the toggle button: Install: This QR-Code can be used to install the SAP Mobile Start app on your device.

What is the use of SAP mobile platform? ›

SAP Mobile Platform (formerly Sybase Unwired Platform) is a mobile enterprise application platform designed to simplify the task of creating applications that connect business data to mobile devices for workflow management and back-office integration.

Explore More ›

What are the possible advantages of using this ERP system with mobile application? ›

ERP for Mobile offers numerous benefits including enhanced productivity, flexibility, real-time decision-making support, improved customer service, on-the-go access to business operations, and competitive advantages in the marketplace.

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How to configure SAP on mobile? ›

To configure SAP Mobile Start, you need to first configure the content in SAP Build Work Zone, standard edition, and then set up and configure roles for your users. For more information, see SAP Build Work Zone, standard edition.

Can I access SAP from mobile? ›

Yes. SAP Service and Asset Manager is based on the Mobile Development Kit and the SAP Business Technology Platform SDKs for iOS and Android. The application metadata is available for each release and may be enhanced by customers to modify screens for all personas.

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What port does SAP b1 mobile app use? ›

Default ports of integration solutions for SAP Business One are 8080 (http) and 8443 (https). If you enter an incorrect port for a server connection, the app times out in 75 seconds by default.

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What are the 3 requirements of SAP? ›

The three components of the Satisfactory Academic Progress Policy (qualitative, quantitative, and maximum timeframe) are explained below.

Cumulative Grade Point Average (Qualitative) ...
Cumulative Credit Completion Rate (Quantitative) ...
Maximum Attempted Credits Limit (Maximum Timeframe)

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What is SAP support portal? ›

The SAP Support Portal website provides access to various support channels, self-services, tools, and support applications. In this website, you can also find details about support offerings, product maintenance, onboarding, and support-related news.

Learn More Now ›

Why does SAP stand for? ›

SAP, or Systems Applications and Products, is a widely-used enterprise resource planning (ERP) software.

Discover More ›

What are benefits of SAP Mobile Start? ›

SAP Mobile Start enables you to quickly search and open your native and web-based SAP apps directly through the native device search, such as the Apple Spotlight Search. It indexes your web-optimized apps and then leverages to device search capabilities.

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What devices are supported by SAP Mobile Start? ›

This allows the mobile user to have a single native entry point for their business content. SAP Mobile Start runs on iOS, iPadOS and Android devices, on watchOS and Wear OS devices, and on Apple Vision Pro. The following key features are provided by the app.

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What is SAP BTP mobile services? ›

SAP Mobile Services is the channel for mobile development through SAP Build Code. Developers can build and deploy native apps using the Mobile Development Kit, SAP BTP SDK for iOS, or SAP BTP SDK for Android.

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What are the 3 main benefits of SAP implementation through Activate? ›

The SAP Activate method makes it easier for you to implement complex SAP solutions thanks to best practices, proven standards and step-by-step implementation in 6 phases . You have less risk, receive higher quality and can implement your SAP projects faster.